Shipping Policy

We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees.

We offer a variety of domestic shipping options with Australia Post:

• Parcel Post - $16.95
• Parcel Post - $36.95 on orders $400 and over
• Express Post - $21.95 on orders up to $400
• Express Post - $52.95 on orders $400 and over

Heavy or Oversized Item Shipping is $34.95 per item for Parcel Post and $49.95 per item for Express Post.

Orders are typically processed and dispatched within 3 -5 days (excluding weekends and public holidays).

All items shipped with tracking.

Please note for delivery times please refer to Australia Post.

For the most up-to-date information on your order delivery please download the AusPost App here.

Please note Express Post does not mean Priority Shipping. We do not offer Priority Shipping. If you select Express Postage orders will be dispatched in the quoted time frames. For delivery times please refer to Australia Post.

For orders officially deemed 'lost' by Australia Post customers will be offered a store credit for the value of the order. Orders will not be refunded or replaced.

Welcome to Country takes no responsibility for items lost in transit.